Social Enterprises Sales Manager

For over 25 years, Aunt Leah’s Social Enterprises have been raising money to fund programs that help prevent youth in foster care from becoming homeless and mothers in need from losing custody of their children. Join one of Canada’s top 10 impact charities and gain valuable non-profit experience while supporting Aunt Leah’s mission of building brighter futures for foster kids.

Aunt Leah’s Social Enterprises comprise a Thrift Store, Online Store, Donation Centre, and seasonal Christmas Tree sales at pop up lots around Greater Vancouver. The Donation Centre is our hub for selection and distribution of donated clothing, shoes, household items and furniture that support our Thrift Store sales, online sales via Shopify, re-direction to other community organizations, and furnishing assisted living suites. Aunt Leah’s Christmas Tree sales operate from mid-November to Christmas Eve each year and is one of our significant annual fundraisers.

 

Job Summary

Under the direction and guidance of the Social Enterprise Manager, the Sales Manager will plan and execute all aspects of Aunt Leah’s Christmas Tree sales and will provide sales support to our Thrift Store, Online Store, and Donation Centre team.

Our ideal Social Enterprise Sales Manager is well-organized, is comfortable in a fast-paced environment, has small business management or supervisory experience, and is able to work with diverse groups of people such as volunteers or employment trainees.

 

Reports to: Social Enterprise Manager

Qualifications & Requirements

  • Experience in small business, retail, social service or non-profit management
  • An undergraduate degree in business or humanities, or a relevant combination of education and experience

 

Skills, Knowledge & Attributes:

  • Excellent communication skills
  • Flexibility – ability to manage multiple priorities
  • Ability to work independently in a fast-paced environment
  • Knowledge of retail management best practices
  • Excellent organizational skills
  • Strong sales and customer service skills
  • Excellent interpersonal and teamwork skills
  • Multicultural awareness and cultural sensitivity
  • Problem-solving skills
  • Strong supervisory/ management skills
  • Comfortable working at hot desks at several locations

 

Requirements:

  • Undergo and maintain satisfactory Criminal Record Check
  • A valid BC Class 5 Driver’s License and be comfortable driving a delivery van
  • Produce and maintain clear Driver’s Abstract
  • Able to work outside in all weather conditions during the months of November and December
  • Ability to lift heavy objects of 50lbs or heavier

 

Key Duties and Responsibilities

Aunt Leah’s Christmas Tree Lot

  • Reviews and updates annual business plan including budget projections
  • Plans and executes all operational and business needs for tree lots including product orders, site set ups and take downs, financial accounting, cash handling, licensing, insurance, and online store management
  • Collaborates with Human Resources to hire all seasonal tree lot staff
  • Supervises seasonal tree lot staff including Christmas Tree Sales Managers, Sales Assistants, Delivery Driver and Administrative Assistant
  • Works with the Volunteer and Events Coordinator to establish positive relations with individuals and groups who volunteer at Aunt Leah’s Tree Lots
  • Provides a consistent onsite presence at all Tree Lot sites during weeks of operation
  • Oversees record keeping and annual outcomes reporting
  • Ensures Tree Lots are executed profitably and in compliance with standardized business practices – Daily cash reconciliation, bank deposits, and open and close locations
  • Ensures each Tree Lot runs smoothly and meets projected revenues and sales estimates
  • Facilitates seasonal staff and volunteer training
  • Ensures that each Tree Lot is clean, safe, and secure according to Aunt Leah’s health and safety policies
  • Manages, responds to and resolves customer questions and complaints

 

Aunt Leah’s Thrift and Donation Centre

When not working on the planning and execution of Aunt Leah’s Christmas Tree sales, the Sales Manager will collaborate with peer managers to ensure smooth operation of the Retail Thrift and Donations Social Enterprise.

  • Provides operational support to Aunt Leah’s Thrift Store and Donation Centre:
    • Receives donations and selects inventory for online and store sales
    • Assists in the management of Aunt Leah’s online thrift store
    • Works part time retail sales shifts at Aunt Leah’s Thrift store
    • Manages, and drives if necessary, in support of delivering/moving product from Thrift Store to program locations and/or to program participants’ home(s) to provide free product for youth aging out of care and mothers in need
    • Assists with social media marketing including Instagram content creation and posting
  • Performs duties as assigned by supervisor to support the broader operational needs

Hours of Work: This is a full-time temporary 18 month position (37.5 hrs/week) with possibility of extension or becoming permanent depending on operational needs. Please note that this position may require flexibility to work some evenings and weekends. Work is performed at multiple locations throughout the lower mainland including the Donation Centre, Thrift Store, Vancouver office, and seasonal Christmas Tree Lots.

We encourage qualified people of all gender expressions and identities, sexual orientations, visible minorities, Indigenous persons, and persons with disabilities to apply if you are interested in supporting our mission and mandate and like what we have to offer.

 

Salary: Commensurate with qualifications

Benefits: Comprehensive benefits package including dental, extended health with vision care, group life insurance, etc. after 6 months of continuous employment. RRSP after one year of employment.  Employee Discount at our Thrift Store as well.

To Apply: Please send your resume and cover letter with salary expectation to: hr@auntleahs.org. We thank all interested applicants and will contact short-listed candidates for interviews.

What We Believe

Our Values

  • 01
    All behaviour has meaning and is the human tool for communication.
  • 02
    Success is fragile and must be tended to and supported with care.
  • 03
    An individual’s artistic/soulful centre must be expressed and appreciated.
  • 04
    Celebration is essential to a successful life.
  • 05
    Community building ensures that we all have a place to go when we need support.
  • 06
    Entrepreneurial spirit builds individuals and organizations.

Why Join Us

  • You’ll tackle unique challenges - Not two days are the same and each participant has their unique story but you have what it gets and will be given the support and resources to do the best. You’ll play a role in creating a future that otherwise wouldn’t exist if it wasn’t for our team's entrepreneurial spirit and creativity.
  • Your professional development matters - Constant learning is essential and we also like to learn together. Once a month, we all get together to participate in meaningful workshops and discussions that enhance our ability to serve our participants and our community in a better way. We also invest in your individual education and training.
  • You will be part of one of the Top 10 Impact Charities in Canada - Aunt Leah's Place has been selected as a top 10 Impact Charity, by Charity Intelligence for three years in a row. We are the only one in B.C. with this designation.
  • You will feel like you are working with family - Our participants and staff frequently comment that Aunt Leah's feels like a family. We embrace individuality, diversity, and care for each other.
  • You’ll become part of a greater mission - The overrepresentation of BIPOC people in the child-welfare system in Canada is a result of years of colonial practices. We are on a mission to change the system and reduce the number of kids who enter the foster care system. Aunt Leah's uses research, data, and stories of lived experiences to understand the challenges before us. We advocate and partner with other root grass organizations to build innovative solutions, raise awareness, and drive much needed systemic changes.
  • We've got great leaders - Our leadership team rolls their sleeves up,  lead by example, openly recognize individual contributions and fully understand that we are humans with unique strengths and challenges. Their combined experience, sense of humour, and development skills, make it really easy to get up and go to work every day.

What We Offer

Besides a great workplace culture, we offer a generous benefits package (Dental and Extended Health Care), RRSP matching program, a generous vacation, and personal time package and employee discounts at our Thrift Store.

Every dollar counts

Your support helps kids in foster care and young mothers
achieve a better future.