Assistant Operations Manager – Christmas Tree Sales

Aunt Leah’s Christmas Trees (seasonal)

For over 25 years, Aunt Leah’s Christmas tree sales have been raising money to fund programs that help prevent youth in foster care from becoming homeless and mothers in need from losing custody of their children. Join us and gain valuable non-profit work experience while supporting Aunt Leah’s mission of building brighter futures for foster kids.

For our 2021 Christmas season we are seeking a full- time Assistant Operations Manager to supervise Christmas tree sales in Vancouver, North Vancouver, Burnaby, and Coquitlam. The position commences on November 8 (with paid training), and ends on December 23, 2021 with the possibility of extension based on operational needs.

This is an ideal position for those seeking seasonal employment of approximately 40 hrs per week in support of one of Canada’s top 10 impact charities.

The Assistant Operations Manager works alongside the Sales Operations Manager – Social Enterprise, ensuring the overall success of our Christmas tree sales season.

Key responsibilities:

  • Management of up to 17 seasonal staff including Sales Managers, Sales Associates, Administrative Assistant and Driver
  • Supervision of volunteers
  • Inventory management of up to 7000 trees
  • Role models and delivers exceptional customer service.
  • Demonstrates an entrepreneurial spirit in ensuring sales targets are exceeded
  • Management of online tree sales ensuring timely delivery of trees
  • Oversight of cash handling, financial record keeping, and budget compliance
  • Ensures sales locations comply with health and safety standards
  • Manages, responds and resolves customer questions and complaints

Our ideal candidate possesses:

  • Excellent oral and written communication skills
  • Ability to work independently
  • Knowledge of retail best practices
  • Excellent interpersonal and team building skills
  • Strong conflict resolution skills
  • Management and supervision experience
  • Ability to work outdoors in all weather conditions
  • A valid BC class 5 driver’s license and clear driver abstract
  • Standard First Aid
  • Physical ability to safely lift and move trees up to 50lbs
  • Ability to safely operate hand tools – saw and loppers (training provided)
  • Non – profit experience working with volunteers and donors is an asset
  • A desire to contribute to Aunt Leah’s mission of building brighter futures for foster kids
  • Satisfactory Criminal record check is required before start date
  • Ability to commit to 40 hrs per week and be available to work a variety of shifts including days, evenings, and weekends.

Salary: up to $24/hr; commensurate with skills and experience

To apply, email your resume and cover letter to

Applications will be reviewed as they are received and the position will start November 8th




What We Believe

Our Values

  • 01
    All behaviour has meaning and is the human tool for communication.
  • 02
    Success is fragile and must be tended to and supported with care.
  • 03
    An individual’s artistic/soulful centre must be expressed and appreciated.
  • 04
    Celebration is essential to a successful life.
  • 05
    Community building ensures that we all have a place to go when we need support.
  • 06
    Entrepreneurial spirit builds individuals and organizations.

Why Join Us

  • You’ll tackle unique challenges - Not two days are the same and each participant has their unique story but you have what it gets and will be given the support and resources to do the best. You’ll play a role in creating a future that otherwise wouldn’t exist if it wasn’t for our team's entrepreneurial spirit and creativity.
  • Your professional development matters - Constant learning is essential and we also like to learn together. Once a month, we all get together to participate in meaningful workshops and discussions that enhance our ability to serve our participants and our community in a better way. We also invest in your individual education and training.
  • You will be part of one of the Top 10 Impact Charities in Canada - Aunt Leah's Place has been selected as a top 10 Impact Charity, by Charity Intelligence for three years in a row. We are the only one in B.C. with this designation.
  • You will feel like you are working with family - Our participants and staff frequently comment that Aunt Leah's feels like a family. We embrace individuality, diversity, and care for each other.
  • You’ll become part of a greater mission - The overrepresentation of BIPOC people in the child-welfare system in Canada is a result of years of colonial practices. We are on a mission to change the system and reduce the number of kids who enter the foster care system. Aunt Leah's uses research, data, and stories of lived experiences to understand the challenges before us. We advocate and partner with other root grass organizations to build innovative solutions, raise awareness, and drive much needed systemic changes.
  • We've got great leaders - Our leadership team rolls their sleeves up,  lead by example, openly recognize individual contributions and fully understand that we are humans with unique strengths and challenges. Their combined experience, sense of humour, and development skills, make it really easy to get up and go to work every day.

What We Offer

Besides a great workplace culture, we offer a generous benefits package (Dental and Extended Health Care), RRSP matching program, a generous vacation, and personal time package and employee discounts at our Thrift Store.

Every dollar counts

Your support helps kids in foster care and young mothers
achieve a better future.