Retail Training Program

Aunt Leah’s Retail Training Program offers employment skills training for youth (ages 13-18). The program takes place at Aunt Leah’s Thrift Store located in Vancouver.

The program is designed to provide students with an overview of the Retail industry and teach them the skills they will need to obtain a in the retail industry and other related job opportunities.

What the Retail Training Program Provides

The Retail Training program provides training in the following areas:

• The process by which donations are received, sorted, and put on display, cleaning, organize store departments, how to use colour, layers and depth to design creative displays using themes such as holiday seasons.
• Customer service, conversation and listening skills, how to handle customer complaints, an overview of the Tourism Industry.
• Workplace safety, Health & Safety policies and procedures, participate in safety drills on an ongoing basis. If funding allows, Workshops such as WorldHost, WHIMIS and First Aid will be provided.
• Sales, pricing, how to process cash, visa and debit transactions, how to count a float, how to balance the cash at the end of their shift, opening/closing procedures.

What is Required of Retail Training Participants

Participants in this program must commit to 3 hours of work experience each week and attend the scheduled certificate programs. The work experience certificate programs provide participants with personal management skills and other employment related life skills through personal assessment, discussion and a proactive evaluation approach. This program offers nationally and provincially recognized accreditation and training. The practical work experience teaches students the primary skills required to work in retail businesses.

Students graduate from the program with a Retail Training Certificate, a realistic view of the work force, and a work experience reference. Students are also offered assistance with job searching and placements. A certificate of graduation is awarded to students who successfully complete each certificate program and show competency in all aspects of the practical training.

How to Apply to the Retail Training Program

To apply to become a participant in the retail training program, download and fill out our Retail Training Application Form and mail it to us.

Retail Training Application Form – Click Here to Download the PDF

For more information about the Retail Training Program, please contact us.